Privacy Policy

Privacy Policy

Introduction

Welcome to https://englewood-american-sign-language-therapy.denvermentalhealthcare.com (referring to our website, applications, services, and products collectively as ‘the Platform’). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding data collection, storage, use, and disclosure, ensuring compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Transparency and Accountability Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This Privacy Policy applies to all interactions and data collection through our Platform, including:

  1. Accessing and using our applications and services as an authorized user.
  2. Visiting our websites that link to this Privacy Statement.
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities and Data Collection

We engage in the following processing activities to provide and improve our services:

  1. Account Information: We collect details associated with your account creation, including your name, contact information, and login credentials.
  2. Payment Information: This includes transaction details, payment history, and billing addresses for processing payments related to our services.
  3. Financial Information: We may store financial records to facilitate billing and accounting processes.
  4. Purchase Information: Data about products or services purchased from us, including quantities and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, for service delivery and analytics.
  6. Location Data: Information about your physical location when you use our location-based services or give permission for access.
  7. Feedback: We collect comments, suggestions, reviews, and other feedback you provide to help us improve our services.
  8. Social Media Information: If you choose to connect our Platform with your social media accounts, we may access and store data from those platforms (subject to their privacy policies).
  9. Product Information: Details about products or services that interest you, including any preferences expressed while using our platform.

We collect this data through various methods: user input forms, account settings, interactions with our customer support team, automated technologies like cookies and tracking pixels, and third-party data providers who share information in accordance with their privacy policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform and for analytics purposes:

  • Strictly Necessary Cookies: Essential for basic functions and user navigation.
  • Preference Cookies: Remember user preferences, language settings, and custom settings.
  • Analytics Cookies: Track site usage, analyze traffic, and gather general demographic information for improving our services.

Users can manage and control non-essential cookies through our Cookie Manager, allowing them to opt out of certain tracking activities.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need to process your data for these purposes, we will delete or anonymize it from our systems.

Security Measures

Protecting your data is a top priority. We implement robust security measures to safeguard personal information, including:

  • Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Our Platform is not intended for individuals under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect personal information from children, and you should ensure that any data provided by minors is done so with parental consent.

Your Data Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our use of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Be free from decisions based solely on automated processing of your data.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the information provided below. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Us

For any privacy-related inquiries, unsubscribe requests, or questions regarding this Privacy Policy, please contact us:

  • Email: contact@englewood-american-sign-language-therapy.denvermentalhealthcare.com
  • Postal Mail: [Privacy Team Address] (Provide the actual address)